jayabos Privacy Policy

This page describes what we collect when you use jayabos and how we keep that data protected.

We at jayabos handle your personal information with care. When you open an account, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or use our platform to follow Liga 1, Piala Indonesia, Piala AFFor Champions League markets, we collect information necessary to verify your identity, process payments, and comply with banking regulations. Our policy explains what we collect, how we use it, and what rights you have.

We operate jayabos only in jurisdictions where our services are permitted by applicable law. Users are responsible for verifying that their access complies with their own legal position. We do not knowingly collect data from users in restricted jurisdictions.

What we collect on jayabos

We collect your name, email address, phone number, and date of birth when you register an account on jayabos. We also collect government-issued identification details and proof of address as part of our Know Your Customer (KYC) verification process. This information is mandatory for account opening and for withdrawal requests.

When you deposit funds, we record the payment method, transfer amount, timestamp, and transaction reference. We collect this data through our payment processors and retain it for settlement reconciliation, tax compliance, and dispute resolution. We do not store your full payment card or wallet credentials on our servers; instead, we use encrypted tokens provided by payment networks.

We collect gameplay data including bets placed, game outcomes, settlement results, and account balance changes. This data helps us detect fraud, resolve disputes, and calculate your account history. We also collect technical information such as your IP address, browser type, device model, and operating system to maintain platform security and diagnose connection issues.

Identity data: Name, email, phone, date of birth, government ID, address proof.
Payment data: Deposit amounts, withdrawal requests, payment method type, transaction dates.
Gameplay data: Bets, game outcomes, account balance, settlement records.
Technical data: IP address, browser, device type, connection logs.

How we use your data on jayabos

We use your identity information to verify account ownership, to comply with anti-money-laundering (AML) regulations, and to process deposits and withdrawals. We use payment data to reconcile transactions, to dispute chargebacks, and to provide account statements upon request. We use gameplay data to settle markets, to prevent fraud, and to respond to disputes.

We also use your email and phone number to send account notifications, payment confirmations, security alerts, and policy updates. We may contact you during holidays such as Idul Fitri, Idul Adha, or Imlek to inform you of service changes. We do not send promotional messages unless you explicitly opt in.

Third-party processors on jayabos

We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent necessary to complete deposits and withdrawals. We also work with identity verification service providers to validate your KYC documents. These providers operate under data protection agreements that bind them to the same confidentiality standards we maintain.

Data storage: We store your data in encrypted form on servers located in supported jurisdictions. Our servers may sit outside your geographic location, and you accept this by using jayabos.

Your rights and our jayabos commitments

We at jayabos commit to protecting your data against unauthorized access, loss, or misuse. We use SSL encryption for all data in transit, and we encrypt sensitive fields at rest. Our team undergoes regular security training, and we audit our systems for vulnerabilities.

You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your data subject to legal retention requirements. We retain account and transaction records for at least seven years after account closure for tax and regulatory purposes. You may submit data requests by contacting our support team with your account details.

Cookies and tracking on jayabos

We use cookies to store session information, to remember your login status, and to help us understand how users navigate jayabos. Essential cookies are necessary for the platform to function; optional cookies help us improve performance. You may disable optional cookies in your browser settings, although this may affect your experience on jayabos.

We do not use third-party advertising cookies or tracking pixels. We do not sell your data to external marketers or data brokers. Our analytics service collects aggregate usage patterns but does not identify individual users.

Policy changes on jayabos

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technical capabilities. We will notify you of material changes by email and will display a notice on the jayabos platform. Your continued use of our services constitutes acceptance of the updated policy.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team. We undertake to respond to privacy inquiries within 14 business days. Our commitment is to keep your jayabos account secure and your information confidential.